mercure tokyu stay osaka namba

Contributions should be travel related. Take advantage of our Flight + Hotel offers, Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami, Coastal551478 2023/03/15 Ulasan TripAdvisor tersertifikasi. - Laundry facilities available (prior booking required at the lobby) The 288-key Mercure Tokyu Stay Osaka Namba will open its doors on 1st December 2022 in the city's entertainment and shopping district. This sophisticated, stylish Me and my girlfriend visited this hotel in early March 2023. Guest rooms at the hotel are equipped with a flat-screen TV and a safety deposit box. One entrance is at the back lane and another entrance is like a maze and we felt like we have entered Batcave. Mercure Tokyu Stay Osaka Namba is a new hotel, which opened some 3 weeks ago. The kids(and their parents) even got more and more noisy :) The most disappointing point is EVEN the staff didnt check or call me if the problem was solved. Flygresor Semesterbostder Awesome location, close to all kinds of stores and restaurants. Distance in property description is calculated using OpenStreetMap, 269 feet Remember to collect them at the lobby. Tokyu Stay Mercure Osaka Namba, Chuo: "Hello Do you have a carpark? Refrigerator We make it clear when weve done this. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Mercure Osaka Namba Tokyu jinsab dejn Vjal Midosuji b'xenarju sabi tal-ginkgo, qrib Shinsaibashi Shopping Street u American Village.Mill-lukanda, tista 'timxi 300 metru sal-ru tal-Istazzjon Namba 25, u tista' tieu l-Limousine Bus quddiem JR. Namba Station. The number of extra beds allowed depends on the option you choose. To sum up, disappointing experience especially in a country with a reputation of good hospitality. This lets us know that our reviews come from real guests, like you. This service may contain translations powered by Google. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Enjoy free WiFi, an in-room DVD player, and a flat-screen TV. Free WiFi, 441 feet Book Swisstel Nankai Osaka. We apologize for the inconvenience caused by the noise, even though you have come to visit usRegarding the response of the staff, we apologize again for not being able to act close to our customers. Flat-screen TV . I called front desk three times and explained the situation, but there was no response. Tokyu Stay Mercure Osaka Namba: Disappointing stay - See 5 traveler reviews, 38 candid photos, and great deals for Tokyu Stay Mercure Osaka Namba at Tripadvisor. 2) The nightmare started from the bad pillow quality. frontNAKATA, Pengguna web lain yang memberikan peringkat untuk hotel kami. Unfortunately pros ending here Breakfast is decent and guess what is the color of their plates? Mercure Osaka Namba Tokyu is a newly built 18-storey building, providing 288 guest rooms in 12 types, including loft suites and premium twin rooms with high-altitude views overlooking the city of Osaka. Please enter a valid email address. firmer pillows on request). Microwave JCB, The pillow was extremely soft so no option for alternatives (i.e. Even a frequent traveller will get more excited and have brand-new experiences. 5 minutes on walk from the e.. Mercure Tokyu Stay Osaka Namba takes special requests add in the next step! Me and my girlfriend visited this hotel in early March 2023. Over 243 million reviews from guests after their stay. Try again. The maximum number of extra beds allowed depends on the room you choose. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. the bed is comfortable. Get the travel advice you need. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. About how to get to our hotel from kansai airport, Your contribution should be yours. Booking not found. Everything in the room is black! Mercure 2022121, 30mNLC, EDGE23,483198, 1512022953, 1600+300202110147, 2202022413, 51243245392028, 21620266 JR10NTT, 2023616 , 2019101202343, JR2019 11.1km, 20198 JR20198 1011, 2013 4 , 501.534, 5 5, 20215639524419 20214. Mercure Tokyu Stay Osaka Namba (Dec 2022) 2-2-4 Nishishinsaibashi, Chuo, Osaka 542-0086, Japan This new Accor hotel in Osaka was recently opened in December 2022. The wall-mounted hotel phone was of some color as the wall. Read more Rooms Shinsaibashi shopping 100 m Mercure Osaka Namba Tokyu is 'n nuutgeboude 18-verdiepinggebou wat 288 gastekamers in 12 tipes bied, insluitend soldersuites en premium tweelingkamers met 'n ho hoogte-uitsig wat oor die stad Osaka uitkyk. - Great Location; walking distance to dotonbori, convenience store, pharmacy, and shinsaibasi / namba station * Breakfast tickets can be purchased at the front desk. Osaka Minami Guest rating 4+ Business friendly Hotel Free WiFi 2 star Policies Check-in Check-in from 3:00 PM - 2:00 AM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged Microwave Stay in touch and connected to all the news and happenings. 200 Shinsaibashi. . From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. 1680920|1,1694800,1680920,1698510,1694800|4,1699500,1696800,1696640,1700010,1692140,1698510|2,1700010|4,1698020,1696860,1687140,1694800|1,1698020|1,1696800|3, Mercure Tokyu Stay Osaka Namba (Hotel) (Japan) Deals, Minatomachi River Place Convention Center, TKP Shinsaibashi Ekimae Conference Center, Personal or sensitive info (e.g. We struggled to fall asleep then the streets were noisy (not just weekend but on everyday basis) from 12 am and there was construction noise from 4 am. This lets us know our reviews come from real guests like you. Featuring a 24-hour front desk, this property also provides guests with a restaurant. Conveniently set in the centre of Osaka, Mercure Tokyu Stay Osaka Namba provides air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. Electric kettle Another nightmare came - you have to get out of your room before 11 am to be able to Me and my girlfriend visited this hotel in early March 2023. I called front desk three times and explained the situation, but there was no response. Excellent location show map Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. the view is nice as well. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. All reservations (abroad) are payable in the currency of the country where the hotel is located. It was a huge let down from my expectation so I doubt I will come back to stay here again given there are many better options in Osaka. If you stayed at this property through Booking.com you can write a review. Featuring a 24-hour front desk, this property also provides guests with a restaurant. (score from 141 reviews). Tripadvisor performs checks on reviews. Flat-screen TV Even though it is still quite a bit walking distance (5-7 mins) from either Shinsaibashi or Namba stations. Couples in particular like the location they rated it 8.9 for a two-person trip. Varies according to period and availability. Mercure Tokyu Stay Osaka Namba. Hotels near Tsuruhashi, Osaka on Tripadvisor: Find 6,392 traveller reviews, 50,045 candid photos, and prices for 2,098 hotels near Tsuruhashi in Osaka, Japan. They don't have any international power point and international adapter is available at the front desk with a refundable deposit of 1000. Mercure Tokyu Stay Osaka Namba Photo by Accor Accor, the region's largest international hospitality company, is introducing its first dual branded hotel to Japan's vibrant city of Osaka. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Booking.com. - Room was spacious, new hotel, very clean, i like the bathroom, the location is near shopping area, restaurants & shops, Awesome location, close to all kinds of stores and restaurants., This hotel was visually stunning! If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. We struggled to fall asleep then the streets were noisy (not just weekend but on everyday basis) from 12 am and there was construction noise from 4 am. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Enjoy free WiFi, daily housekeeping, and a flat-screen TV. Location of the hotel is good. Artist's rendering of Mercure Tokyu Stay Osaka Namba hotel's guestroom. We lost most of sleep during the stay then tried to catch up the sleep during the morning time. Guests at the accommodation can enjoy a buffet breakfast. Thank you for taking time out of your busy schedule to give us your valuable opinion. All rooms have soaking tubs and flat-screen TVs. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. WiFi is free, and this hotel also features laundry services and a 24-hour front desk. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The cups, the spoons, the shower, the taps, the (one and only) wall hook, the blinds and even the hair dryer is black! Flat-screen TV . very aesthetically pleasing and thenservice was excellent. Me and my girlfriend visited this hotel in early March 2023. Located about a 1-minute walk from exit 11 of Sakaisuji Hommachi Station on the Osaka Metro Sakaisuji Line and Chuo Line. The setback of this newly opened (December 2022) hotel - they don't provide drinking water on a daily basis. The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk. The setback of this newly opened (December 2022) hotel - they don't provide drinking water on a daily basis. We definitely felt the customer services missed a mark given that it is a Accor branding hotel. The staff didnt do anything. Osaka. Additional sorting options might be available (by type of traveler, by score, etc). Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Recover from a day of business or travel in our relaxing and spacious baths. Were checking available properties nearby. . Microwave However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. thank you very muchfrontNAKATAGoogle , All staff were friendly. Daily breads made fresh on the spot pair well with standard western breakfast offerings Sitemap It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. To see correct prices and occupancy info, add the number and ages of children in your group to your search. the room size, shower and bathing area is large. The rooms are comfortable, beds are lovely., It was very stylish and quite contemporary using a aesthetically pleasant colour palette throughout the hotel., clean, well kept and neat. Air conditioning For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Electric kettle To edit a review youve already submitted, please contact our Customer Service team. 3) When we requested any supplies from the hotel, they sent it to our room within 10-15 mins in our experience. View Wordfence is a security plugin installed on over 4 million WordPress sites. Flat-screen TV The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Dining area | Legal notice Other than that, the room was comfortable. GRAB&GO, GRAB&GOSHOP M, , LED, 22, , (:), 1970 , 288[], RESTAURANT CONCEPT This lineup is perfect for guests staying on both business and leisure trips, - . I would appreciate it if you could stay next time without being discouraged by this. which rail station & exit is the closest? We are looking forward to seeing you again. Osaka. Still however our stay was pleasant and would definitely recommend. Mercure Tokyu Stay Osaka Namba is slated to open on December 1, 2022 The 288 guestrooms are ideal for short-stay and long-stay guests, with a portion of guestrooms offering washer-dryers and kitchenettes, one of the signature features of Tokyu Stay properties. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. O novo Mercure Tokyu Stay Osaka Namba, que ser inaugurado no final de 2022, um hotel de duas marcas lanado em conjunto pelo Tokyu Group do Japo e pelo Accor Group da Frana. I loved the darker aesthetic and the artwork which created a very unique atmosphere in the hotel but I did not love the practical aspects of it. Mercure Tokyu Stay Osaka Namba is a new hotel, which opened some 3 weeks ago. The price is only guaranteed at the time of booking. They are also applicable regardless of the sentiment of the comment. razor, bath sponge, facial cotton, cotton buds, etc. The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk. SipsTea KL You can enjoy next door's screaming at 1 AM " All staff were friendly. This hotel was visually stunning! Travelodge Honmachi Osaka (2022) Read more about possible travel restrictions before you go. Not to mention. Accor has partnered with Japanese real estate company Tokyu Resorts & Stays to open its first dual branded hotel in Osaka, Japan. It was a huge let down from my expectation so I doubt I will come back to stay here again given there are many better options in Osaka.Pros:1) Location - super close to all the eating and shopping district near Shinsaibashi/Dontonburi/Namba. The property reserves the right to pre-authorise credit cards prior to arrival. View Diners Club, The staff were incredibly friendly and helpful and no matter what we asked of them, someone was always willing to assist us, even when we had a few unpredictable issues arise. We also have rental items for hangers, so please feel free to contact us.As you mentioned in your comment, we have a washing machine on the 15th floor that you can use.Thank you for taking time out of your busy schedule to give us your valuable opinion. * Breakfast tickets can be purchased at the front desk. The main gripes I have is that the design of the hotel especially the room I stayed in is very dark, and the wash sink 224, 542-0086 , : 06-6214-0109 - Fax: 06-6214-1090, 2023 MERCURE TOKYU STAY OSAKA NAMBA Air conditioning We've sent you an email so you can confirm your subscription. The metal hangers provided are too small which can give a "horn shoulder" result on some clothes. I dont recommend this hotel if you have normal ears. . The main gripes I have is that the design of the hotel especially the room I stayed in is very dark, and the wash sink area tends to accumulate water very easily. If we find any, we delete them and, if necessary, take action against whoever is responsible. The rooms are comfortable, beds are lovely. American Express, . Popular points of interest near Mercure Tokyu Stay Osaka Namba include Glico Man Sign, Orange Street and Manpuku-ji Temple. Mercure Tokyu Stay Osaka Namba. Another nightmare came - you have to get out of your room before 11 am to be able to receive a housekeeping services - what a ridiculous rule - at least I never heard of in my whole life. Even though it is still quite a bit walking distance (5-7 mins) from either Shinsaibashi or Namba stations. The sink area which doubles as a counter table tends to easily accumulate water, as we noticed a lot of dried water stains around the sink. Error: It also offers free flow of hotel amenities, i.e. We definitely felt the customer services missed a mark given that it is a Accor branding hotel. * Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. Contributions should be appropriate for a global audience. Dining area Great locations and deals for every budget. 3:00pm Check in at Hotel Mercure Tokyu Stay Osaka Namba 4:00pm-4:30pm Hotel to Abeno Harukas 4:30-6:00pm Abeno Harukas Observatory and Museum 6:00-6:30pm Abeno to Dotonburi 6:30-11:00pm Shopping and Food trip at Dotonburi, Namba DAY 4- MAY 12, 2023 (OSAKA) 7:00-8:00am Breakfast somewhere . Refrigerator They kept screaming at the top of their lung and stomped their feet continuously from 11pm to 1am :) We couldnt get asleep at all. Me and my girlfriend visited this hotel in early March 2023. If your plans change, you can cancel free of charge until free cancellation expires. WiFi is available in all areas and is free of charge. Mercure Tokyu Stay Osaka Namba accepts these cards and reserves the right to temporarily hold an amount prior to arrival. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1696800|3,1695480|1,1695480|4,1698510|2,1698510,1700020|4,1696800,1699500,1696860,1700020|2,1700020,1680350,1695480, Personal or sensitive information (e.g. The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk from Shinsaibashi station , as well as easy access to local landmarks such as Shinsaibashi shopping district. Explore a world of travel with Expedia The main gripes I have is that the design of the hotel especially the room I stayed in is very dark, and the wash sink area tends to accumulate water very easily. Electric kettle All content should be genuine and unique to the guest. Mercure Tokyu Stay Osaka Namba Hotel Deals Find a Mercure Tokyu Stay Osaka Namba cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Book now. Mercure Tokyu Stay Osaka Namba. One entrance is at the back lane and another entrance is like a maze and we felt like we have entered Batcave. Floor space44 square meters / Bed size1.1 meters / sleeps 2-4 guests Thank you for taking time out of your busy schedule to give us your valuable opinion. Our guests praise the helpful staff and the bathrooms in our reviews. We were lucky to have a corner room with 2 sides of windows access but my girlfriend cant even do her mark-up properly with the room lightings plus opening the blinds. Mercure Tokyu Stay Osaka Namba Hotel address: We use cookies to ensure that we give you the best experience on our website. You can sort and/or filter them by time of year, review score, and more. all.accor.com . Refrigerator By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Breakfast is decent and guess what is the color of their plates? We will use this as a lesson to improve our services in the future.Thank you for your contribution. We provide washing machines and microwave ovens in the guest rooms so that you can use the hotel comfortably not only for a day but also for the medium to long term. Your access to this service has been limited. . All rights reserved. If you continue to use this site, we will assume that you are happy with it. firmer pillows on request). To edit a review youve already submitted, contact our Customer Service team. Flat-screen TV We apologize for the inconvenience caused by the darkness of the room.We also apologize for the inconvenience caused by the limescale around the sink..We will inform the relevant department as soon as possible to make improvements. lvet20 - 24/01/2023 TripAdvisor , 100&, SipsTea - 20/12/2022 TripAdvisor . To sum up, disappointing experience especially in a country with a reputation of good hospitality. We are looking forward to seeing you again. Rserver Tokyu Stay Mercure Osaka Namba, Chuo sur Tripadvisor : consultez les 6 avis de voyageurs, 38 photos, et les meilleures offres pour Tokyu Stay Mercure Osaka Namba, class n19 sur 47 chambres d'htes / auberges Chuo et not 3,5 sur 5 sur Tripadvisor. We stayed in a deluxe twin room but we found it so dark even with all the lights (more like spotlights . All content should be genuine and unique to the guest. Dotonburi . Show full description Hotel rating: 8.3 (very good) Rooms: 287 Stars: 4 Price: Set dates to show price Ensuite bathroom Me and my girlfriend visited this hotel in early March 2023. The kids(and their parents) even got more and more noisy :) The most disappointing point is EVEN the staff didnt check or call me if the problem was solved. Unfortunately pros ending here Cons: 1) Most of staffs did not train well - their English level is below par and there were some communication problems. Please try again later. . Get the travel advice you need. Tokyu Stay Mercure Osaka Namba is a comfortable hotel for solo travelers and business travelers. There is self-service, coin-operated washing machines with dryers at 15/F in our hotel. Thank you for staying at Tokyu Stay Mercure Osaka Namba. Air conditioning Mercure Osaka Namba Tokyu l mt ta nh 18 tng mi c xy dng, cung cp 288 phng ngh thuc 12 loi, bao gm cc dy phng p mi v phng XNUMX ging n cao cp vi tm nhn t trn cao ra thnh ph Osaka. Copyright 19962023 Booking.com. The crazy kids in next room were really noisy for two nights. This property has taken steps to provide more sustainable and eco-friendly travel, Sign up and we'll send the best deals to you. Conveniently set in the centre of Osaka, Mercure Tokyu Stay Osaka Namba provides air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. Generated by Wordfence at Sat, 18 Mar 2023 4:32:30 GMT.Your computer's time: document.write(new Date().toUTCString());. The owner of this site is using Wordfence to manage access to their site. Copyright 2015-2023 All Rights Reserved. guest room -mercure tokyu stay osaka namba-[] suite room -mercure tokyu stay osaka namba-[] . Conveniently set in the centre of Osaka, Mercure Tokyu Stay Osaka Namba provides air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. frontNAKATA. The pillow was extremely soft so no option for alternatives (i.e. View We also loved the variety and quality of our breakfast each morning as well. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Locating this hotel is not easy. We recommend booking a free cancellation option in case your travel plans need to change. (Besprekingsprys en gasevaluering: Agoda | booking.com) Please wait, we're checking available rooms for you. - Room was spacious for its price, new hotel, very clean, i like the bathroom, the location is near shopping area, restaurants & shops. The dark moody lighting was a nice touch however did make it difficult for my partner to do her makeup without a mirror in the room. If you want to request something specific, you can do that after you choose your rate. See more Languages English, Japanese Cleaning and safety practices Free WiFi, 334 feet Accor, Europe's largest hospitality company, opened Mercure Tokyu Stay Osaka Namba, its first dual-brand hotel in Japan, on Dec. 1. Flat-screen TV We stayed in a deluxe twin room but we found it so dark even with all the lights (more like spotlights . Please check the maximum capacity for the room you selected. Thanks, 1 Privilege Room with 2 Single Beds and Living Room (TWE) / 1 Superior Room with 1 Queen Size Bed and Living (QEB). Other than that, the room was comfortable. Recover from a day of business or travel in our relaxing and spacious baths. . Free WiFi, 323 feet Credit: Accor. There was a problem loading the reviews. Stay at this 3-star apartment in Osaka. They kept screaming at the top of their lung and stomped their feet continuously from 11pm to 1am :) We couldnt get asleep at all. It also offers free flow of hotel amenities, i.e. Walking distance to the shopping street. We will give you an estimate of the conversion into your currency, but this is not binding. Pros: Laundry machines are located on the 15th floor but requires a pass to use it (max 3 passes at a time, with time limit of 3 hours). Located about a 4-minute walk from exit 11 of Honmachi Station on the Osaka Metro Midosuji Line, Chuo Line, and Yotsubashi Line. Warm lighting and limited lighting makes it feels even more like a cave. Would it have additional cost if we want to request for an extra single bed for a standard room ? 7.8/10 Good (31 reviews) 7.8 out of 10 Good (See all 31 reviews) More information about Citadines Namba . Featuring a 24-hour front desk, this property also provides guests with a restaurant. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. The wall-mounted hotel phone was of some color as the wall. Only once (2 bottles on 1st day). Air conditioned. Cash is not accepted The staff didnt do anything. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Only the amount confirmed at the time of booking in that currency is guaranteed. The hangers are a bit of an issue and always falls down given the design - a triangle with a gap. Dining area Electric kettle UC, But its not soundproofed well. Refrigerator , , . Visa, When booking more than 7 rooms, different policies and additional supplements may apply. Booking.com does not accept responsibility or liability for any reviews or responses. We definitely felt the customer services missed a mark given that it is a Accor branding hotel. The only way to leave a review is to first make a booking. If you booked through us and want to leave a review, please sign in first. Guests can connect to free in-room WiFi. (Reservation price and guest evaluation: agoda | booking.com) the staff and the interior. Each and every one of our staff will help ensure guests enjoy a safe and comfortable stay. - Planet of Hotels !. Locating this hotel is not easy. There are no reviews that match your filters. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Locating this hotel is not easy. Ensuite bathroom At 743 m. See on a map . Hi, does the hotel have self-service, coin-operated washing machines and dryers? Great location and super friendly staff. The staff didnt do anything. We definitely felt the customer services missed a mark given that it is a Accor branding hotel. You can only leave a review within 28 days after check out. We will use this as a lesson to improve our services in the future.Thank you for your contribution.frontNAKATA, This is the version of our website addressed to speakers of English in the United States. lvet20 Bisnis - 2023/01/24 Ulasan TripAdvisor tersertifikasi, 100&, SipsTea Keluarga - 2022/12/20 Ulasan TripAdvisor tersertifikasi. We struggled to fall asleep then the streets were noisy (not just weekend but on everyday basis) from 12 am and there was construction noise from 4 am. It was difficult to find stuff should one drops it on the floor. We apologize for the inconvenience caused by the noise, even though you have come to visit usRegarding the response of the staff, we apologize again for not being able to act close to our customers. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. All rights reserved. At the time of payment, your bank may charge you bank fees and/or exchange fees. The sink is just beside the bed !